Associate Process Manager
- eClerx
- 2 - 7 years
- Hyderabad
- 6 months ago
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Job Description
Roles and Responsibility
- Manage and oversee daily operations of the process team to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Collaborate with cross-functional teams to identify and resolve issues.
- Analyze data and metrics to inform process decisions and optimize performance.
- Train and guide team members on new processes and procedures.
- Ensure compliance with company policies and regulatory requirements.
Job Requirements
- Minimum 2 years of experience in process management or a related field.
- Strong understanding of IT Services & Consulting industry trends and best practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a dynamic environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with process improvement methodologies and tools.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Hyderabad+ View Contact
Keyskills: team management daily operations cost reduction operations management project management data analysis it services management skills customer service regulatory business development sales process management 76960 team leading operations team handling
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