Customer Service Associate
- Devika Staffing
- 98 Positions
- 4 months ago
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Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Support Executive Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Other Details
Salary-28,000/- to 49,000/-
Required Experience-0 To 4 Years
Minimum Age-18
Requirements
Qualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,Intermediate
High school diploma, general education degree, or equivalent.
Work Department-Customer Support
Work Industry-IT,Automation,Banking,Finance,Education,Telecom,
Skills-Ability to lead a team
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HR Placement Team
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Back Office OperationsFunctional Area: Not SpecifiedRole/Responsibilies: Customer Service AssociateContact Details:
Company: Devika StaffingLocation(s): Asansol,
Keyskills: microsoft outlook excel customer service back office microsoft word
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