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Cognizant Fresher Hiring-Voice (English + Hindi)| Walk-In 11th Sept

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 Cognizant Fresher Hiring-Voice (English + Hindi)| Walk-In 11th Sept

Job Description

Roles and Responsibilities

  • Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle international voice process calls with excellent communication skills in Hindi and English.
  • Work on a rotational shift schedule i
  • Participate in training sessions to improve product knowledge and soft skills development.
  • Collaborate with team members to achieve daily targets and goals.

Desired Candidate Profile

  • 0-11 month of experience in BPO/Call Centre industry & excellent Communication skills in (English & Hindi)
  • Strong proficiency in Hindi & English Voice Processing for effective communication with customers.
  • Ability to work flexible shifts including nigh shift. Rotational Shift time and rotational week off as per BU Requirements.
  • Willingness to learn new technologies and adapt quickly to changing processes.
  • WFO- 5 days and 2 week off.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Customer Support Hindi & English Voice Voice Process International Voice Process International Calling Communication Skills English Language Skills Thinking Skills Bpo Voice Hindi Speaking Voice And Accent Email And Chat Support

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...