Associate, Channels Tech Specialists
- S&P Global Market
- 0 - 1 years
- Hyderabad
- 4 months ago
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Job Description
- Gets a great opportunity to talk to external clients and internal stakeholders across globe.
- Liaise with different product teams, development teams, and Platform managers to analyze and help resolve product delivery related issues.
- You will work with a global Solution Architects and Sales team responsible for enterprise products like API and Xpressfeed.
- This is the place to hone your existing database and leadership skills while having the chance to become exposed to fresh and divergent technologies (e.g. .Net, Java, Web Service APIs, SOAP, XML, JSON, HTTP, PHP, SQL Server Analysis Services, Oracle, and PostgreSQL).
- As a critical member of the team, you will have the opportunity to collaborate with a global stakeholders and improvise the client experience.
- Be a Product specialist for the Channels and provide in-depth technical assistance to clients.
- Assist in deployment and troubleshooting on-the-go.
- Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales opportunities.
- Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues.
- Work on creating complex SQL queries (MS SQL, ORACLE, PostgreSQL, MySQL etc.,) to use our data and assist client with query tuning and performance improvements.
- Research and gain knowledge on the rapidly evolving product offerings.
- Assess the technical environment dynamics within the client sites that may impact product performance
- Involve in testing/user-acceptance tests of New implementations
- Maintain the local infrastructure which comprises of Database Servers (Oracle. MS SQL Server, PostgreSQL and MySQL) and Virtual Machines.
- 0-1 years of experience in a technology or support role, with an interest in working with large datasets.
- The candidate should have strong basics in all aspects of Computer Science such as Development, Database concepts, networking.
- Solid communication skills (English verbal & written)
- Good knowledge in .Net/C#/Java
- Knowledge on Web Protocols (HTTP, HTTPS, FTP, SFTP, FTPS, etc.) & features/commands
- HTTP Messages (Headers, Body, Response Codes, Commands, Arguments, etc.)
- Network & Security Protocols (Web Sockets, TCPIP, SSL, TLS, etc.)
- Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.) &
- Web Transport Schemes (SOAP, XML, JSON, etc.)
- Exposure to WINDOWS, UNIX or LINUX environments.
- Knowledge on DBMS concepts.
- Knowledge on cloud technologies like AWS, Snowflake, etc.,
- Quick learner and ability to grasp new technologies.
- Demonstrate troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail, and strong communication skills.
- Ability to keep pace with rapid changes in products.
- Willing to work in any 5 day shifts and longer night shifts.
- Graduate in Computer Science and CommerceFinance is preferred
- Prior experience in client support teams
Job Classification
Industry: BankingFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: S&P Global MarketLocation(s): Hyderabad
Keyskills: sql java linux mysql troubleshooting dbms ssl sales postgresql xml websocket json api sql server analysis services c# tcp snowflake oracle ftp sql queries sas sql server javascript microsoft windows http php .net aws unix soap
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