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Senior Quality Analyst @ Sunquest Information

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 Senior Quality Analyst

Job Description

Purpose:
Senior Quality Analyst will be the owner of the nonconformance and Corrective and Preventive Actions (CAPA) processes, initiate, manage all company CAPA, lead cross-functional teams to drive for root cause analysis, host appropriate and efficient meetings, establish and manage timelines for timely closure and completion of nonconformances and CAPA, manage continuous improvement initiatives across the company. They will provide guidance for the improvement of the Clinisys Quality Management System including business processes, products, software systems, training and reporting of metrics and trends in accordance with internal and external regulations, policies, and procedures. The Senior Quality Analyst will also plan and execute internal audits.
Essential Functions / Job Responsibilities:
  • Own, administer and update, as appropriate, the nonconformance and CAPA processes
  • Author nonconformance and CAPA reports in a timely manner
  • Train organization on nonconformance and CAPA procedures and expectations
  • Write and update SOPs, procedures, work instructions, quality and control plans, risk plans, and notifications
  • Collaboration with Subject Matter Experts (SMEs) and associated departments in support of process improvement/enhancement activities
  • Monitor nonconformance and CAPA procedures, and any other quality systems as necessary, through trending analysis, compiling metrics and developing reports on a regular basis in support of Management Reviews, CAPA, and improvement initiatives
  • Participate in and provide guidance to change management and product development
  • Provide training to End Users on the enterprise quality management solution and various workflows (e.g. CAPA process, record content, and software use)
  • Communicate with regulatory authorities and customers when required
  • All other duties and responsibilities as assigned
Skills needed to be successful :
  • Analytical skills that include trending and evaluation of data with the ability to identify potential process problems.
  • Team (matrix) leadership across global, various company departments.
  • Mastery of investigational tools for successful root cause analysis.
  • Organizational, planning, project management and process improvement skills.
  • Knowledge of industry regulations and standards.
  • Independent and self-driven to excellence.
  • Experience with auditing, quality tools and process improvement techniques.
  • Excellent oral and written communication skills.
  • Excellent problem-solving skills
  • Strong detail orientation
Required Experience & Education:
  • Bachelor s degree or equivalent
  • 10 years quality assurance experience in a regulated industry
  • Experience with Healthcare Software
Preferred Experience & Education:
  • Quality or Regulatory Certifications (RAC, ASQC)
  • 3 years of CAPA and root cause investigation experience is preferred

Job Classification

Industry: Software Product
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Analyst
Employement Type: Full time

Contact Details:

Company: Sunquest Information
Location(s): Bengaluru

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Keyskills:   Root cause analysis Change management Manager Quality Assurance Project management Process improvement Quality systems Senior Quality Analyst Healthcare Continuous improvement Quality management

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Sunquest Information

Sunquest Information Systems Inc. provides diagnostic informatics solutions to laboratories worldwide. Since 1979, Sunquest has helped laboratories and healthcare organizations enhance efficiency, improve patient care, and optimize financial results. Our capabilities include multi-site, multi-discip...