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International Voice Process- Isha @ Wipro

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 International Voice Process- Isha

Job Description

Roles and Responsibilities

  • Handle customer calls, emails, and chats to resolve their queries and concerns.
  • Provide accurate and timely resolutions to customers' issues.
  • Maintain a high level of professionalism and courteous demeanor at all times.
  • Meet performance targets for quality, productivity, and sales metrics.
  • Collaborate with team members to achieve common goals.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Kolkata

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