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Customer Support Representative @ Azsquare Business

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 Customer Support Representative

Job Description

    Job Opening: Customer Support Executive (Voice Process)

    Company: Square Business Services Pvt. Ltd.
    Location: White House Building, Block 3, 6th Floor, Begumpet.

    Job Type: Full-Time work from Office
    Experience: Freshers & Experienced Candidates Welcome
    Industry: BPO / Customer Service

    About the Role:
    Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our
    Voice Process team as Customer Support Executives. This role involves assisting customers via
    phone, addressing queries, resolving issues, and delivering excellent service that enhances
    customer satisfaction.
    If you're passionate about customer service and looking to grow with a reputable organization,
    wed love to hear from you!

    Key Responsibilities:
    Handle inbound and outbound customer calls in a professional and courteous manner
    Understand and resolve customer queries efficiently and accurately
    Maintain detailed and updated customer interaction records
    Escalate complex issues to senior team members when required
    Meet daily/weekly targets related to call quality, productivity, and customer satisfaction

    Required Skills:
    Strong verbal communication skills in Hindi and English
    Active listening and logical problem-solving ability
    Patience, empathy, and a customer-first attitude
    Basic computer literacy and typing proficiency
    Team player with a positive and adaptable approach

    Eligibility Criteria:
    Qualification: 12th Pass / Graduate (any stream)
    Age: 18 years and above
    Freshers are encouraged to apply
    Immediate joiners preferred

    Salary & Benefits:
    Attractive salary package.
    Bonus and incentives.
    Provident Fund (PF) & ESIC applicable

    Job Location:
    Square Business Services Pvt. Ltd.
    Begumpet, White house Building, Block 3, 6th floor.

    Interview Process:
    Walk-in For Interview

    Timings : 10:00 AM to 5:00 PM

    Contact Us:
    HR Shashi :- hidden_mobile

    Join one of the fastest-growing customer support teams and kickstart your career with
    Square Business Services Pvt. Ltd!

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Square Business
Location(s): Hyderabad

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Keyskills:   english hindi typing communication skills

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Azsquare Business

AZSQUARE is a technology company which offers solutions across; using AZE Platform & Market Place to address the demanding needs of B2B & B2C users. Our core strength remains in building Tech() Stack, using thr help of Domain Experts across the globe. This ensures us to understand ...