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Technical Support Advocate Hyderabad | @ Live Connections.

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 Technical Support Advocate Hyderabad |

Job Description

    Hiring: Technical Support Advocate Hyderabad (Night Shifts)

    Location: Hyderabad
    Experience: Minimum 1+ Years
    Shifts: Night
    CTC : 4 to 4.5 LPA
    Notice Period : Immediate Joiner

     

    Key Responsibilities:

    • Troubleshoot Windows, Microsoft 365 & Surface device issues via phone/chat/email.

    • Provide remote support & ensure timely resolution.

    • Document cases, escalate when needed & aim for first-contact resolution.

    • Stay updated on Microsoft product updates & patches.

    • Maintain professionalism & meet customer satisfaction metrics.

    Requirements:

    • 1+ years of technical support experience.

    • Strong communication skills (verbal & written).

    • Knowledge of Windows OS, O365, hardware & remote troubleshooting.

     

       Send your CV to:
       Contact: +91 82hidden_mobile0

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Technical Support Advocate Hyderabad |

Contact Details:

Company: Live Connections.
Location(s): Hyderabad

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Keyskills:   microsoft windows windows support technical voice process customer support technical support

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