International Customer Support Executive @ Human Resource

Job Description

International Customer Support Executive

To schedule an interview contact : HR Pravallika - hidden_mobile


Job Summary

We are seeking a dynamic and customer-focused International Customer Support Executive to join our team. The ideal candidate should possess excellent communication skills in English (additional foreign languages are a plus), cultural sensitivity, and a strong problem-solving attitude. You will work closely with cross-functional teams to ensure timely resolution of issues while maintaining a high level of customer satisfaction. In this role, you wont just answer queries you will build trust, provide solutions, and make a real impact on our international customers' journeys. 



Key and Responsibilities



• Handle customer queries from international markets via phone

• Troubleshoot and resolve product or service-related issues efficiently and professionally.

• Maintain up-to-date knowledge of company products, services, and policies.

• Coordinate with internal departments (technical, logistics, sales, etc.) to ensure customer issues are resolved promptly.

• Meet or exceed performance targets (response time, resolution time, customer satisfaction).

• Provide feedback on recurring issues and suggest process improvements.


Job Description


• UG/Graduation

• Fresher/Experienced are also fine

• Location: Bangalore

• Shifts : 5days working/ 2days rotational week-off

• Salary : Up to 4.5 LPA

• Only those who are in Bangalore are preferred.



To schedule an interview contact HR Pravallika - hidden_mobile

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