Category executive / Business Operations Executive @ 2coms

We are looking for Category Executives to join our team and manage our On-Demand Services (Chefs, Maids, and Drivers).

This role is best suited for candidates who have worked as Operations Executives or in similar service/field management roles.

• Source & onboard Service Partners (SPs)
  

• Conduct training sessions to ensure service quality
  

• Coordinate with customers to confirm service delivery & satisfaction
  

• Manage customer escalations with prompt resolution
  

• Conduct field visits to monitor & improve SP performance
  

• Experience: 6 months 1 year in operations, service management, or manpower handling
  

• Strong communication & people management skills
  

• Ability to handle customer interactions with professionalism
  

• Willingness to travel for field visits
  

• Operations Executives / Operations Associates
  

• Customer Service Executives (with field exposure)
  

• Field Supervisors / Field Coordinators
  

• Vendor/Partner Onboarding Executives
  

• Manpower/Blue-Collar Recruiters
  

Candidates with prior experience in:

• UrbanClap (Urban Company), Vijay Home Services, Housejoy, QuikrEasy, Bro4u
  

• Justdial Services, Sulekha Home Services, Helper4U, Joboy, Handy Services India
  

• Facility Management Companies (JLL, CBRE, SIS, BVG, Quess, TeamLease, etc.)
  

• Local housekeeping, chef, maid, or driver service providers
  

• Salary Range: 2.5 LPA 4 LPA (Max)
  

• Opportunity to grow in a fast-scaling service platform
  

• Incentives & career progression for high performers