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Customer Service Executive @ Venpa Global

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 Customer Service Executive

Job Description

    Job Opening Customer Support Executive- voice process-BPO

    Location: Chennai, Kovilapakkam

    Languages Required: Kannada, Telugu, Malayalam

    Experience Level: DRA Certificate holders preferred

    Education Qualification: Any Graduate

    Working Hours: Shift timing 9:30 AM to 6:30 PM

    Working Days: 6 days per week with 1 fixed weekly off

    Salary: Up to 25,000 take-home per month

     

    Job Description:

    We are hiring for the position of Customer Support Executive. The ideal candidate should be fluent in Kannada, Telugu, or Malayalam and capable of handling customer queries efficiently. This role involves assisting clients, resolving issues, and providing exceptional service while working in a fast-paced environment.

     

    Key Responsibilities:

    Handle customer inquiries in Kannada, Telugu, or Malayalam

    Provide accurate information and resolve customer concerns

    Maintain records of interactions and transactions

    Collaborate with team members to enhance customer experience

    Follow company policies and maintain service quality

     

    Requirements:

    DRA certificate preferred

    Any graduate with excellent communication skills

    Ability to work in shifts and manage tasks efficiently

    Customer-focused mindset with problem-solving skills

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Venpa Global
Location(s): Chennai

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Keyskills:   telugu hindi customer service management

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Venpa Global

At VENPA GLOBAL TECHNOLOGIES PRIVATE LIMITED, we have aligned our IT Outsourcing services to help start-ups, SMEs as well as large scale enterprises to build reliable software solutions from India and to hire a team of developers easily in India. Our aim is to bring down the cost of software relat...