Walk-In | Gurugram | Customer Service Executive
- Teleperformance (TP)
- 0 - 3 years
- Noida, Gurugram
- 5 months ago
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Job Description
Roles and Responsibilities:
- Provide customer support through various channels such as calling, email, chat, and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling + email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- Proficiency in International Chat Process and Non-Voice Process is essential.
- Any Undergraduate/ Graduates/ post-graduates (but should be available for 3 months after selection without any leaves)
Job Details:
- Any 5 days of working
- Any 2 days of Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary - upto 27000/-
- Location- Gurugram
Interested candidates kindly walk in at
Teleperformance Plot No. 398 Udhyog Vihar Phase III Gurugram Haryana - 122016
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Walk-insContact Details:
Company: Teleperformance (TP)Location(s): Noida, Gurugram+ View Contact
Keyskills: Email Support Upselling Outbound Sales Outbound Calling International Lead Generation Sales Lead Generation International Outbound Sales International Calling
Fraud Alert to job seekers!
₹ .5-4 Lacs P.A
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