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Walk-in Drive Customer support (Voice and non voice process) @ Busybees Logistics

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 Walk-in Drive Customer support (Voice and non voice process)

Job Description

Duties/Responsibilities:Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.1) Handle customer inquiries both telephonically and by email2) Manage and resolve customer complaints3) Taking Customer feedbackRequired Skills/Abilities:

  • Complete day shift job, 6 days working.
  • Shift Timings: 9am to 6 pm / 10 am to 7pm / 11 am to 8pm
  • No Transport Facility
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation

Education Qualifications: - Graduate

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Walk-ins

Contact Details:

Company: Busybees Logistics
Location(s): Pune

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Keyskills:   Non Voice Email Support Chat Process

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Busybees Logistics

We are the fastest growing express logistics service provider in India catering to end-to-end supply chain solutions.