CMDB Admin
- Cognizant
- 5 - 9 years
- Chennai
- 4 months ago
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Job Description
Role & responsibilities - Interested candidates can share their resume to ja********2@co******t.com
CMDB Administrator Job Description
Responsibilities:
CMDB Administration: Manage and maintain the CMDB to ensure data accuracy and integrity.
Configuration Management: Implement and oversee configuration management processes and policies.
Data Integration: Integrate data from various sources to maintain a comprehensive CMDB.
Health Monitoring: Monitor the health of the CMDB and address any issues related to data quality.
Reporting: Generate reports and provide insights to stakeholders based on CMDB data.
Collaboration: Work closely with other IT teams, including Incident, Problem, Change, and Asset Management, to ensure seamless operations.
Technical Solutions: Develop and implement technical solutions to improve CMDB functionality and efficiency.
Skills and Qualifications:
Technical Expertise: Strong knowledge of IT infrastructure and configuration management tools (e.g., ServiceNow). Should have good knowledge on SNOW discovery, service mapping and CI relationship between different class .
Analytical Skills: Ability to analyze and interpret complex data sets.
Problem-Solving: Strong problem-solving skills to address CMDB-related issues.
Communication: Excellent communication skills to collaborate with various stakeholders.
Experience: Previous experience in CMDB administration or a related field is often required. Hands-on experience with CMDB administration and data integration.
Technical Skills:
Proficiency in CMDB tools like ServiceNow or similar platforms.
Strong understanding of IT infrastructure, including servers, networks, and applications.
Experience with database management and SQL.
Soft Skills:
Excellent analytical and problem-solving skills.
Strong communication and collaboration abilities.
Attention to detail and a commitment to data accuracy.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Chennai
Keyskills: cmdb admin CMDB administrator cmdb administration
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