Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Care Engineer @ Nokia

Home > Devops

 Care Engineer

Job Description

This role demands exceptional customer support experience for our end users, coupled with broad cloud technology expertise in a customer-facing setting. It requires tackling challenging technical problems with a passion for innovative and robust solutions. The ideal candidate proactively seeks to automate and simplify complex processes, anticipates future needs while addressing current ones, maintains meticulous attention to detail, and thrives in a fast-paced environment.

You have:

  • 10+ yrs or more related work experience
  • Kubernetes/OpenShift development/testing/support expertise, (or) CNF Support/Deployment Expertise (or) OpenStack Support/Development/testing expertise
  • Linux Level-3 Expertise
  • Level-2 Networking Expertise.

It would also be nice if you had:

  • Kubernetes development profile with less than 8 years of relevant work experience.
  • Customer Centric approach and Interface to the customers and CTs for Care Cases.
  • E2E case ownership with regular Governance with CTs.
  • Collaboration with L3 and Market teams.
  • Perform initial diagnosis of incidents and find solutions through knowledge reuse.
  • Perform Log collection, health check and Facilitate troubleshooting sessions between Customer & L4.
  • Care delivery and Performance Management.
  • Participate in Weekly case review meetings with Market & L4.
  • 24x7 Critical Incident Support.
  • E2E ownership for Delivery To Care process.
  • Availability of Support: On-Call/EME Support: 24*7

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: Nokia
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   kubernetes software testing openshift linux openstack continuous integration python maven microsoft azure networking docker ansible microservices spring spring boot java git devops jenkins troubleshooting shell scripting mysql aws cloud computing

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Senior Devops Engineer

  • Harita Techserv
  • 7 - 9 years
  • Chennai
  • 19 hours ago
₹ Not Disclosed

Devops Engineer

  • Keyutech
  • 3 - 6 years
  • Bengaluru
  • 1 day ago
₹ Not Disclosed

Azure Devops Engineer

  • SeaCross Recruitment
  • 4 - 8 years
  • Pune
  • 2 days ago
₹ 5.5-10 Lacs P.A.

Senior Autonomous Database Engineer with Devops

  • Oracle
  • 6 - 10 years
  • Pune
  • 3 days ago
₹ Not Disclosed

Nokia

Nokia Solutions and Networks India (P)Ltd