Job Title: Order Management & Customer Service.
Location: Mysore
Experience: 1 to 3 Years
Employment Type: Full Time
Salary : 3 LPA
Manage and resolve customer inquiries related to orders (tracking, shipping, and delivery).
Provide customer service via phone, email, and chat ensuring timely & accurate resolutions.
Investigate and resolve order discrepancies (missing/damaged items).
Coordinate with warehouse, shipping, and internal teams to close order-related issues.
Handle escalations, analyze problems, and provide effective solutions.
Identify process improvement opportunities for better efficiency & satisfaction.
Enter and maintain accurate customer order records.
1 to 3 years of experience in Customer Service / Order Management.
Strong communication, problem-solving & analytical skills.
Good attention to detail and multitasking ability.
Proficient in Microsoft Office.
Fluency in English (written & verbal).
Apply Now:
Contact: 82hidden_mobile0

Keyskills: order management customer service order processing purchase orders customer support order tracking sales sales order processing creation
Juniper Technologies is authorized for recruiting and training the candidates,Juniper Technologies is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB), Educational Institutions and Examination Boards. Juniper Technologies provides technology by means of a uniqu...