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OA Team Support @ Foxconn Hon Hai

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 OA Team Support

Job Description

    Job Description :

      Provide technical support to end-users via phone, email, or in-person.
      DB Data maintenance & SQL related activity
    . Ticketing system Management
    . Troubleshoot technical issues related to hardware, software, network and other IT-related problems.
    . Respond to user inquiries and resolve problems in a timely manner.
    . Install and configure software and hardware components as required.
    . Collaborate with other IT teams to resolve complex technical issues.
    . Maintain accurate records of all support activities and resolutions.
    . Provide training and assistance to end-users on new technologies and software applications.
    . Identify and escalate complex technical issues to higher-level support teams as necessary.
    . Participate in ongoing training and development activities to keep up-to-date with the latest technologies and support techniques.
    . Checking all the Network Connectivity
    . Room Temperature in all the Server and Network Room
    . Checking the reports for any unknown threats (Virus/attack)
    . Continues Line Walk to identify and fix the issues
    . Video Conference Call and Tele Conference Call Setup(Cisco)
    . Asset ID Creation and Preparing list
    . Everyday IT Induction for New CL Operators and IDL

     

    Key Skill: 

      Strong technical knowledge of hardware, software, and network systems.
    . Excellent customer service and communication skills.
    . Ability to multitask and prioritize tasks effectively.
    . Proficiency in Microsoft Office applications.
    . Familiarity with ticketing and help desk software.
    . Strong problem-solving and analytical skills.
    . Ability to work independently and as part of a team.

     

    If Interested, Kindly share your resume - re***********n@ma*l.foxconn.com

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: OA Team Support

Contact Details:

Company: Foxconn Hon Hai
Location(s): Chennai

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Keyskills:   handling configuration ticketing systems c maintenance sql vc data cisco

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₹ 1 to 5 Yr

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Foxconn Hon Hai

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