Senior Manager- Lean Digital Transformation
- Genpact
- 5 to 9 Yrs
- All India
- 5 months ago
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Job Description
- Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. We are characterized by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose of relentlessly pursuing a world that works better for people, we cater to leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Manager / Senior Manager - Lean Digital Transformation. This position involves providing Process Excellence & Transformation support to Genpact businesses in the Philippines that serve global clients. As a Manager/Senior Manager, you will be responsible for mentoring and coaching operations on transformation initiatives, leading strategic projects, designing and managing digital/analytics transformation projects, and delivering tangible business impact for our clients and stakeholders. Your responsibilities will include identifying and mitigating operational risks, focusing on process management, revitalizing Lean Six Sigma culture, engaging with clients to drive value-generating roadmaps, collaborating with various teams to understand and deliver on contractual commitments, leading Lean & Six Sigma projects, identifying process bottlenecks and implementing improvements, initiating end-to-end process improvement projects, and fostering a culture of Process Excellence and Digital transformation within the team. Additionally, you will be required to interact with clients, drive Black Belt projects, and support Transition teams in volume analysis and target setting. To be successful in this role, you should possess a university degree, excellent project management skills, problem-solving abilities, Lean & Green Belt certification, knowledge of automation and digital technologies, strong communication skills, leadership qualities, critical thinking capabilities, and openness to new ideas and cultures. Preferred qualifications include expertise in Contact Centre Operations, Insurance, and Finance & Accounting domains. This is a full-time position based in Madurai, India. If you are a proactive, analytical, and innovative professional with a passion for driving transformation and delivering business impact, we invite you to apply for this exciting opportunity at Genpact.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Manager- Lean Digital TransformationContact Details:
Company: GenpactLocation(s): All India+ View Contact
Keyskills: Lean Six Sigma Process Excellence Digital Transformation Project Management Problem Solving Analytical Skills Automation Robotics Communication Skills Leadership Skills Critical Thinking Accountability
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