Manager- Insurance Operations @ Genpact

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Manager- Insurance Operations

Genpact
5 to 9 Yrs
haryana
4 months ago
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Job Description

As an Assistant Manager- Insurance Operations at Genpact, you will play a crucial role in Policy Admin/ Claims backend operations for Life Insurance, Annuities, or Long Term Care Insurance. Your responsibilities will include: - Demonstrating substantial experience in Policy Admin/ Claims backend operations - Leading and managing a team of 15 to 40 resources to maintain an engaged workforce - Developing a strategy to achieve organizational goals and effectively communicating clear instructions to team members - Monitoring team members, providing mentorship, and overseeing day-to-day operations - Generating reports to update the company on the team's progress and fostering rapport with internal and external partners - Addressing issues promptly during shifts, ensuring the highest levels of customer service - Assisting the Operations lead to ensure effective business operations and meeting client expectations and SLAs. Qualifications we are looking for: Minimum Qualifications / Skills: - Graduation in any stream - Strong analytical, problem-solving, and interpersonal skills - Proven ability to establish effective working relationships - Excellent communication skills. Preferred Qualifications/ Skills: - Knowledge of insurance and insurance terminology - Proficiency in project management and managing multiple priorities - Positive attitude focused on continuous process improvement - Proficient in MS Excel, MS Word, and MS PowerPoint. Please note that this role is based in India-Gurugram and is a full-time position. The ideal candidate should hold a Bachelor's degree or equivalent qualification.,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Manager- Insurance Operations

Contact Details:

Company: Genpact
Location(s): Haryana

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Keyskills: Life Insurance Long Term Care Insurance Team handling Strategy development Communication Report generation Customer service Project management MS Excel MS Word MS PowerPoint

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Functional area / Department (*):

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Genpact

Genpact Deutschland

Manager- Insurance Operations @ Genpact

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