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Non-Voice Process Associate- HR Isha @ Wipro

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 Non-Voice Process Associate- HR Isha

Job Description

Roles and Responsibilities

  • Handle customer inquiries via email, chat, and non-voice channels in a timely and professional manner.
  • Process customer requests, resolve issues, and provide solutions to their queries.
  • Maintain accurate records of all interactions with customers using our CRM system.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

Desired Candidate Profile

  • Proficiency in backend processing, back office operations, chat support, email processing, international chat process, international non-voice process.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills:   Backend Process Non Voice Bpo Non Voice International Chat Process Chat Process International Non Voice Back Office Chat Support International Process Email Process

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