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Senior Analyst - Delivery Excellence @ Iris Software

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 Senior Analyst - Delivery Excellence

Job Description

  • Provide facilitation to projects and manage continued sustenance to QMS
  • Conduct SQA reviews and ensure process compliance in projects
  • Conduct QMS trainings
  • Collect and report metrics data from projects
  • Review / write assigned processes / CRs
  • Participate in senior management review of projects
  • Participate in innovation program as Innovation facilitators for delivery and enabling function
  • Participate in conducting ideation session
  • Mentor PMs to in identifying risks,- data analysis, innovations etc.
  • Conduct QMS trainings
  • Collect and report metrics data from projects
  • Review / write assigned processes / CRs
  • Ensure an environment of Zero surprises by identifying risks while conducting reviews and highlight to Delivery and Delivery Excellence leadership
  • Follow up with projects to ensure closure of action items of CSAT, Escalations/Complaints
  • Participate in Project team meetings
  • Participate in Project Causal Analysis meetings
  • Ensure formal Configuration Management of QMS documents and other documents
  • Ability to proactively call out issues and risks and provide solutions
  • Provide guidance to project teams on the relevant software engineering and project management practices for optimum results
  • Ensure best practices are captured and shared in organization
  • Work closely with PMs, SPMs and ADMs to ensure the right models are implemented for engagements
  • Articulate contractual risks and work with senior management to mitigate the same
  • Drive improvements for the respective BU
  • Strong facilitation skills with an ability to respond to immediate and urgent requests
  • Mandatory Competencies

Perks and Benefits for Irisians

  • Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click to view the benefits.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: PMO Executive
Employement Type: Full time

Contact Details:

Company: Iris Software
Location(s): Noida, Gurugram

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Keyskills:   project management training facilitation coaching service delivery management operations management team management program management teaching service delivery delivery management stakeholder management transition management agile

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Iris Software

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