Regional Specialist, People Services India
- S&P Global Market
- 5 - 7 years
- Hyderabad
- 3 months ago
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Job Description
The Team: Global People Services team
The Impact: As part of the Global People Services team, the Specialist will provide general process expertise and domain knowledge, promote the effective utilization of HR self-service technologies, and support a culture of continuous improvement.
Whats in it for you:
- Be critically part of a pioneering People Services team, supporting the India Region
- Become an essential talent in a global organization that enables the workplace of the future
Responsibilities:
- Preparing or updating employment records related to hiring, transferring, promoting, and terminating
- Explaining human resources policies, procedures, laws, and standards to new and existing employees
- Support HR operational activities and manage employee data spanning employee lifecycle events
- Maintaining regional standards and standardization in alignment with Global HR processes
- Focuses on the overall Employee Experience, driving Employee Satisfaction by providing accurate and timely resolution
- Participates in process improvement initiatives and provides query support for change projects
- Supporting the Line Manager and/or People function with additional activities and projects as warranted by business needs in line with the global People function strategy
What Were Looking For:
- 5-7 years relevant experience in HR Shared Services
- Analytical and reporting capabilities (Microsoft Office Suite: Excel and PowerPoint)
- Experience navigating HR Data systems (preferably Workday & Service Now)
- Strong written and verbal communication skills
- Proven ability to apply discretion and maintain confidentiality
- Ability to multitask and maintain attention to detail
- Time management and organizational skills
Preferred Qualifications:
- Relevant 5+ years of experience providing HR Support, preferably in India operations. Prior experience working on a similar function is an advantage.
- Strong communication & analytical skills, with excellent problem-solving capabilities.
- Strong ability to connect with customers and delivery of SLA-driven metrics
- Open for working from the Office (Hyderabad office).
Job Classification
Industry: BankingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: S&P Global MarketLocation(s): Hyderabad
Keyskills: workday servicenow operational activities hr shared services hr support process improvement initiatives continuous development hrsd human resource management microsoft office suite retirement planning recruitment employee satisfaction
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