Apollo Hiring Customer Support (English & Hindi is Mandatory)
- Apollo Hospitals
- 0 - 5 years
- Hyderabad
- 3 months ago
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Job Description
Apollo Telehealth Services is hiring for Customer Care Executive for voice process Freshers and Experience
Position: Customer Support Executive
Qualification: Any Graduate or Intermediate
Freshers or with Experience of 0 - 4 years in Voice Process
Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)
Mandatory Documents:
1. Updated resume
2. Aadhar Copy
Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
Requirements:
1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts in Night shift as well for Male's.(NO night shift for Female candidate)
6. Good typing skills.
Note:
*******Excellent command on English and Hindi is mandatory with fluency************
Interested candidate can share your updated resume on what's app @ 8639839*** to schedule an interview.
Company Website URL: http://www.apollotelehealth.com/
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad
Keyskills: Customer Support voice process Domestic process Bpo Voice Telecalling Bpo domestic bpo customer service Healthcare Bpo Outbound Process Contact center Tamil Voice Process teleperformace Customer Relationship Inbound Voice Process fresher qconneqt tamil
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