Patient Care Coordinator
- Narayana Health (NH)
- 1 - 4 years
- Mumbai
- 3 months ago
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Job Description
Job description :
- Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.
- Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.
- Support in medication refill process. Ensure that information goes when and where it is needed.
- Coordination with clinical and non clinical support services .
- Ensure that all patients are tracked and data entered into systems for follow-up and reporting.
- Coordinate with the medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.
- Work with the medical staff to develop, implement and carry out improvement programs
- Ensure that disease and other registry data entry is up to date and use registry
- Use and update the directory of resources in the service area to meet basic health and human needs. Be facile at using the resources available within the Center.
- Act as a back-up to other Patient Care Coordinator or to other Care Team members as needed.
- Facilitate the admission and discharge process as per policy.
- Act proactively in quality improvement program.
- Perform other duties as assigned by relevant authorities.
Interested candidate can share their resume on an*****************e@na***********h.org or call on 7304443***
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Healthcare & Life SciencesRole Category: Other Hospital StaffRole: Patient Service AssistantEmployement Type: Full timeContact Details:
Company: Narayana Health (NH)Location(s): Mumbai+ View Contact
Keyskills: Communication Skills Patient Care Patient Relations
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