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Senior Executive - Debt Management Services - Rural @ Bajaj Finance

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 Senior Executive - Debt Management Services - Rural

Job Description


 Senior Executive - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.  Duties and Responsibilities 
  • Achieve collections target by visiting customers/agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case-to-case tracking.
  • Resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Debt collection strategy.
  • Target achievement.
  • Regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Team leadership.
  • Vendor management.
  • Coordinating with internal and external clients.

    •  Required Qualifications and Experience 
  • Proven experience in debt collection or recovery, preferably in a rural setting.
  • Strong knowledge of legal guidelines related to debt management and recovery.
  • Excellent communication and negotiation skills.
  • Ability to handle escalations and resolve issues effectively and efficiently.
  • Experience in portfolio management and developing collection strategies.
  • Strong analytical and reporting skills.
  • Leadership abilities and experience in team and vendor management.
  • Ability to coordinate with internal and external stakeholders.
  • Proficiency in maintaining accurate records and documentation.

    • Location - Delhi / NCR , Mumbai , Pune , Bengaluru , Chennai , Coimbatore , Ahmedabad , Kolkata , Hyderabad , Patna

    Job Classification

    Industry: Banking
    Functional Area / Department: BFSI, Investments & Trading
    Role Category: Lending
    Role: Debt Recovery Agent
    Employement Type: Full time

    Contact Details:

    Company: Bajaj Finance
    Location(s): Mumbai

    + View Contact

    Keyskills:   Management Legal Risk Payments

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    Bajaj Finance

    Bajaj Finance Limited

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