International Voice Process - AR Caller @ AGS Health

Job Description

Greetings from AGS Health.!

Job Title: Trainee Process Associate - AR Caller

Process: International Voice Process

Roles & Responsibilities:

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply

Interview ProcessRounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits.

Location: Chennai - OMR (kandanchavadi)

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with Night shifts.
• Sound analytical skills
• Logical thinking

Interested candidates can WhatsApp your updated resume to 7397238*** or mail to mo***********************n@ag******h.com

Thanks & Regards,

Mohanasundari

HR-Talent Acquisition

AGS Health.

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Keyskills:   Voice Process Us Calling International Voice Voice International Call Center Healthcare Bpo US Healthcare Voice Support US Process Inbound Voice Process Bpo Voice AR Calling AR Caller Us Voice Process International Voice Process International BPO