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Center Manager || Tele Sales Process || Indiamart Intermesh @ IndiaMART

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 Center Manager || Tele Sales Process || Indiamart Intermesh

Job Description

Request to please share your resume on ak**********r@in******t.com.

  • Channel Development: Manage multiple channel sales partners for subscription sales through tele-centers, adhering to SOPs, SLAs, and pricing models.
  • Team Management: Drive hiring to meet manpower targets and maintain team productivity.
  • Stakeholder Engagement: Communicate with stakeholders to resolve operational challenges.
  • Training: Conduct onboarding and ongoing training to ensure knowledge transfer and product/process updates.
  • Performance Monitoring: Track KPIs like data usage and lead conversion to boost productivity.
  • Operational Evaluation: Monitor metrics such as calls, talk time, and pitch quality to optimize performance.
  • Compliance & Payouts: Ensure accurate and timely partner payouts after due diligence.
  • Cross-Functional Collaboration: Work with product and data teams to improve lead quality and process efficiency.
  • Reporting: Prepare regular performance reports for management and internal review.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Indore

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Keyskills:   Sales Telesales Team Handling Lead Generation Outbound Sales Cold Calling Inside Sales B2B Sales Business Development Outbound Process Outbound Calling

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...