AI Engineer Chatbot/Helpbot @ IndiaMART

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AI Engineer Chatbot/Helpbot

IndiaMART
0 - 2 years
Noida, Gurugram
5 months ago
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Job Description

AI Engineer Chatbot/Helpbot

Job Description:

Build the Future of Conversational AI at IndiaMART

At IndiaMART, were reimagining how millions of businesses interact with each other and WhatsApp is at the heart of this transformation. We are building AI-first chatbots that dont just answer queries they

understand

reason

, and

help users act

We re looking for a hands-on AI/ML Engineer who s excited to shape this future. Youll work at the intersection of AI agent frameworks, large language models, and high-impact real-world use cases turning cutting-edge research into real products used at scale.

Why Join Us

Work on AI-first products used by millions of businesses
Access to latest tools, models, and frameworks in the LLM ecosystem
Solve real problems at scale with fast iterations and high ownership
Join a team that blends research, product, and engineering
Be part of a company with a strong tech backbone and market leadership

Experience Range:

0 - 2 years

Educational Qualifications:

-B.Tech/B.Ein Computers

Job Responsibilities:

Build intelligent WhatsApp chatbots capable of multi-turn conversations with IndiaMART buyers and sellers.
Design multi-agent workflows using platforms like LangChain, LangGraph, n8n, CrewAI, or Semantic Kernel.
Work on LLM-driven automations for real-world buyer-seller interactions from support to commerce.
Partner with Product, Engineering, and Data teams to design, experiment, and scale solutions that truly help users.
Continuously improve agent performance using analytics, user feedback, and funnel diagnostics.
Benchmark and evaluate different LLMs (GPT, Claude, Gemini, open-source models) for cost and performance.

Skills Required:

AI,LLMs,API

Candidate Attributes:

We care less about perfect resumes and more about

curious, driven, and hands-on engineers

who love solving problems using AI.

Must-Have:

Programming experience in Python, Node.js, or Go
Familiarity with APIs, chatbot frameworks, or LLM APIs (OpenAI, Claude, Gemini, etc.)
Understanding of conversational AI systems, language models, and prompt engineering
Data-driven mindset with an eagerness to test, learn, and iterate

Good to Have:

Experience with AI agent frameworks like LangChain, LangGraph, CrewAI, or AutoGPT
Experience with WhatsApp Business API, Dialogflow, or messaging platforms
Familiarity with vector databases, retrieval-augmented generation (RAG), or semantic search
Experience with workflow automation tools like n8n, Microsoft Copilot Studio, or Voiceflow
Exposure to BI tools and funnel analysis to improve user journeys

Job Code: KL-AKHY4G3L

Job Classification

Industry: Internet
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Blockchain Quality Assurance Engineer
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills: Product engineering Automation tools Programming Workflow Research microsoft Open source Analytics Python Testing

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...

AI Engineer Chatbot/Helpbot @ IndiaMART

Home > Quality Assurance and Testing