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Murex Technical Support Consultant @ Luxoft

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 Murex Technical Support Consultant

Job Description

  • Project description
    This role supports the Murex platform by ensuring system availability, incident resolution, and production stability. You will work closely with technology teams to maintain a resilient environment for trading and risk management systems.
  • Responsibilities

  • Monitor and support Murex applications to ensure availability and performance.

  • Troubleshoot and resolve production incidents within SLA timelines.

  • Perform log analysis, root-cause identification, and provide permanent fixes.

  • Coordinate with infrastructure, DBA, and network teams for environment-related issues.

  • Support system upgrades, patching, and performance tuning activities.
  • Skills
    Must have

  • 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.

  • At least 2 years of direct experience with Murex.

  • Strong analytical and troubleshooting skills.

  • Good communication and coordination abilities. Nice to have

  • Knowledge of ITIL processes (incident, problem, and change management).

  • Experience with automation or scripting for production support.

  • Exposure to financial products and trading systems.
  • Job Classification

    Industry: Legal
    Functional Area / Department: Engineering - Software & QA
    Role Category: DBA / Data warehousing
    Role: Database Administrator
    Employement Type: Full time

    Contact Details:

    Company: Luxoft
    Location(s): Bengaluru

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    Keyskills:   it support murex java troubleshooting aws python investment banking microsoft azure patching change management sql plsql production support derivatives technical support unix shell scripting postgresql application support linux unix itil

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