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Senior Specialist Software Engineer @ NICE

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 Senior Specialist Software Engineer

Job Description

How will you make an impact?

  • Coordinate with Architecture to understand and develop platform architecture
  • Develop a RESTful API solution built on the AWS API Gateway written with and using lambda best practices
  • Work with CloudFormation templates to extend and refine our AWS infrastructure
  • Maintain and support SANs disk based solution
  • Understand and define performance level needs for the platform
  • Define Cloudwatch logs, alarms, legacy application logs, troubleshoot them and fix issues in a defined release cadence
  • Integrating with multiple internal products to provide seamless CXone CCaaS offerings
  • Manage IAM permissions and work with DevOps to maintain least privilege 
  • Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health
  • Effectively collaborate with cross geo team and willing to stretch at times
  • Effectively collaborate with TS/TAM/NOC to address queries and concerns

Have you got what it takes?

 

  • Bachelors degree in Computer Science, or equivalent
  • 9+ year of experience in software development
  • Experience in one or more of the following software languages: C#, ASP.NET, NodeJS, Angular 8
    • Full Stack developer
    • Open to learn new tech stack
  • Hands on working experience with AWS technologies
  • Experience designing, developing, deploying and supporting RESTful APIs
  • Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them
  • Experience with developing services, clients and multi-threaded software
  • Experience developing with SQL Server or equivalent
  • Experience with DevOps tools and processes
    • Jenkins, Git, Docker
    • Scripting: Unix, Shell, Groovy, Python
    • Sonarqube
  • Working knowledge of unit testing and test automation (mocha-chai, Scala etc.)
  • Working knowledge of user stories and use cases
  • Working knowledge of object-oriented software design and design patterns
  • Comfortable working in a fast-paced environment

 

Whats in it for you?

  • Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

 

Enjoy NICE-FLEX!

  • At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 

Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

 

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Release Engineer
Employement Type: Full time

Contact Details:

Company: NICE
Location(s): Pune

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Keyskills:   continuous integration scala unit testing ci/cd mocha docker sql git devops design patterns flex asp.net jenkins shell scripting api c# cd rest python software development sonarqube automation testing sql server nice angular node.js groovy troubleshooting aws unix object

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NICE

Located in : Pune, India (Click here to find location)Company Overview - https://www.nice.com/pune NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to d...