Process Trainer (BPO ) @ Cyfuture

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Process Trainer (BPO )

Cyfuture
1 - 3 years
Gandhinagar
5 months ago
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Job Description

Job description

Role & responsibilities

Develop programs and curriculum for the employee of the organization for orientation and in-job training
Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed
Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees
Develop systems to monitor and ensure employees are performing their responsibilities according to the training
Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions
Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed

Preferred candidate profile :

Should have minimum 2 Years exp as trainer in BPO sector only.
Should have strong oral & written English skills.
excellent problem-solving and issue resolution.
Good analytical Skills.

Job Location : Tower 2 infocity Gandhinagar Gujrat.

interested candidate can connect at HR Minti :8587901***/Mi**********l@cy*****e.comNote : Only Immediate joiner required.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Cyfuture
Location(s): Gandhinagar

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Keyskills: Bpo Training TNI Training Need Analysis Process Training Customer Service Training TTT TNA OJT Product Training

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₹ 2.5-2.75 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cyfuture

Since 2001, Cyfuture is vesting organizations of all sizes with inventive business solutions ensuring high-caliber performance and improvised brand image. Being a brand that is internationally famed for stupendous service standards, competent handling of IT infrastructure, and reliable corporate ima...

Process Trainer (BPO ) @ Cyfuture

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