Level 2 Engineer - IT Support @ Sonata Software

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Level 2 Engineer - IT Support

Sonata Software
4 - 7 years
Bengaluru
8 months ago
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Job Description

Role & responsibilities

Strong technical expertise in Windows, Mac systems, SCCM, JAMF
Experience with AV equipment support.
Extensive experience providing IT support remotely and face-to-face.
Good Knowledge Network concepts (servers, routers, access points, switches)
Good Knowledge in Windows Servers
Extensive experience directing and managing projects including managing specialist vendor relationships
Extensive experience supporting/administering many of the following: Windows 10, MacOS, SCCM, Jamf, Zoom, Microsoft Office365/M365 Teams, Okta, Intune, Microsoft 365, ServiceNow.
Good Knowledge of ITIL Foundation.
Proven track record in customer experience and vendor management.
Ability to resolve escalated technical issues and provide guidance to Level 1 engineers.

Preferred candidate profile

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Sonata Software
Location(s): Bengaluru

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Keyskills: JAMF Mac systems Windows SCCM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sonata Software

Sonata is a global technology company, that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata€™s Platformation„¢ methodology brings together industry expertise, platform technol...

Level 2 Engineer - IT Support @ Sonata Software

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