Customer Support Executive
- 24 7 ai
- 0 - 3 years
- Bengaluru
- 5 months ago
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Job Description
Position: International Non voice Customer Support
Mode: Work from Office
Shift: Rotational Night Shift (2 rotational week offs)
Salary: starting 2.7 LPA to 3.8LPA
Roles and Responsibilities
- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
- Handle multiple chats simultaneously while maintaining accuracy and efficiency in resolving issues promptly.
- Collaborate with internal teams to escalate complex cases or provide additional assistance when needed.
- Maintain accurate records of all interactions with customers using our CRM system.
Desired Candidate Profile
- 0-2 years of experience in a similar role (customer support/chat process).
- Strong communication skills for effective written correspondence with customers.
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- Basic computer literacy for navigating software applications related to the role.
Important Notes:
- This is a walk-in interview only
- Please carry your updated resume and a valid ID proof.
- Reference: Madhu , Reference Code- 151 & Phone number- 8147672***
We look forward to meeting you in person!
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Walk-insContact Details:
Company: 24 7 aiLocation(s): Bengaluru
Keyskills: Non Voice Process International Non Voice Bpo Non Voice International BPO
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