Role & responsibilities
Job Opening: Desktop Technical Engineer
Location: Bangalore | Full-Time | Exp: 2+ Years
Install, configure & troubleshoot desktops, laptops & peripherals
Provide L1/L2 support (2535 calls/day, AHT ~900 sec)
Must have calling exp with International customer handling
Handle hardware, OS, software & network issues
Document & escalate issues, support OS/software updates
Skills: 2+ yrs in Desktop/IT Support | Windows/Mac/Linux | Active Directory | Remote tools | Strong communication
Salary: 5.05.2 LPA
Point of Contact: Naveen Kalle 8147752***
Company: [24]7.ai
Preferred candidate profile : This opportunity is open to male candidates only. As this is an immediate requirement, we are considering only immediate joiners with prior experience in handling international customers.

Keyskills: Technical Support Desktop Technical Engineer IT Helpdesk L1 Support Windows Support Scanners L2 Support Active Directory Software Troubleshooting Desktop Support Remote Support IT Support Engineer Desktop Engineer Mac Support Hardware Troubleshooting Linux Support
[24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce personalized, satisfying customer experiences. Our advanced conversational AI platform predicts consumer intent to create frictionless interactions that strengthen relationships and ...