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Gold Appraiser @ IIFL Finance

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 Gold Appraiser

Job Description

Role & responsibilities

  • Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
  • Conducting gold valuations and identifying gold purity accurately.
  • Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
  • Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
  • Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
  • Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
  • Ensuring proper collection and storage of customer KYC documents.
  • Following up with customers for timely collection of interest and principal payments.
  • Providing good customer service at every step i.e. while pledging, releasing, or making interest payments.

In summary, the Gold appraiser is responsible for the end-to-end transaction process for gold loans - from valuation to disbursal to closure, along with customer service.

Preferred candidate profile

* Work experience in NBFC or Banking sector (Handling Gold Loan)

Job Classification

Industry: NBFC
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: IIFL Finance
Location(s): Bengaluru

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Keyskills:   Sales And Marketing Business Development Gold Valuation Gold Loan Operations

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IIFL Finance

IIFL Finance Limited (hitherto referred to as IIFL) (NSE: IIFL, BSE: 532636) is one of the leading players in the financial services space in India. Together with its subsidiaries IIFL Home Finance Limited, IIFL Samasta Finance Limited (Formerly known as Samasta Microfinance Limited) and IIFL Open ...