Relationship Manager-Group
- Idfc First Bank
- 3 to 7 Yrs
- 7 months ago
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Job Description
- Role Overview: As a Relationship Manager-Group in the Retail Banking-Rural Banking unit of a company based in Rajasthan, your main job purpose is to deepen relationships with Rural Banking accounts and provide exceptional service to customers. You will be responsible for identifying potential customers, converting them into business opportunities, creating Joint Liability Groups, and managing them through different phases. Additionally, you will lead a team to acquire clients, build customer relationships at the household level, and maximize the lifetime value of each relationship. Key Responsibilities: - Deepen the existing portfolio to ensure customer loyalty - Manage zoning activities to understand household needs in designated villages and areas - Conduct post-disbursal end-user checks while meeting monthly and annual group loan booking targets - Evaluate client needs, identify cross-selling opportunities, and generate new revenue sources - Increase liabilities business penetration in Rural markets through lead generation and account opening - Meet individual and branch sales goals by acquiring new business, referrals, and retaining account relationships - Ensure high collections efficiency through discipline and drive - Perform field audits and customer verifications to maintain account quality - Stay updated with market intelligence and benchmark against competitor banks" best practices - Analyze growth strategies based on competitor analysis and customer feedback - Recommend process improvements to enhance service efficiency and quality - Supervise a team of field officers, focusing on their development and retention - Implement livelihood advancement and community development initiatives Managerial & Leadership Responsibilities: - Recruit and retain top talent for key positions within your reporting structure - Monitor employee productivity, hiring quality, and attrition rates to make necessary enhancements - Support teams in achieving growth targets Qualification Required: - Graduate in any field - Post-Graduate degree is optional Experience: - 3-7 years of relevant experience in Rural banking (Note: The additional details of the company were not provided in the job description.),
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Relationship Manager-GroupContact Details:
Company: Idfc First BankLocation(s): Ludhiana,+ View Contact
Keyskills: Relationship Management Customer Service Sales Cross Selling Market Intelligence Team Management Community Development
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Idfc First Bank
About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
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