Customer Support @ Akshaya Enterprises

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Customer Support

Akshaya Enterprises
25 Positions
Bengaluru
3 months ago
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Job Description

Your key responsibilities would be:

Professionally manage inbound and outbound international customer calls.
Ensure compliance with company policies and procedures during all customer interactions.
Execute assigned tasks in line with the latest work instructions and process updates.
Troubleshoot and resolve customer issues effectively and efficiently.
Achieve daily productivity and quality targets consistently.
Accurately document all customer interactions in the designated platform.
Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc.
Ensure compliance with data integrity guidelines and the companys information security policies

Shift Timings: US Shifts (Night Shift)

Work Mode: 100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs)

Work Location: Bangalore

Employement Category:

Employement Type: Full time
Industry: Medical / Healthcare
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Akshaya Enterprises
Location(s): Bengaluru

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Keyskills: us healthcare international voice process fresher

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Akshaya Enterprises

Akshaya Enterprises

Customer Support @ Akshaya Enterprises

Home > Customer Service (International)