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Customer Support Executive @ Tech Mahindra

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 Customer Support Executive

Job Description

Walk - In Drive

Date- 30-09-2025


Interested candidate Share their profiles on below mentioned mail id:

HR - BS********7@te*********a.com


Voice Process


Role & responsibilities

  • Responsibilities and Duties Provide customer support via phone calls for international customers, in English languages.
  • Resolving customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

Preferred candidate profile

  • Fluent Communication.
  • Handle customers problems, enquires, and complaints in a professional and timely manner. Provide support to customers in multiple languages via phone, email, or chat.
  • Recognize and refer potential complaints that require support from supervisors.
  • Ensure that customer queries are addressed in a timely and accurate manner.
  • Regularly update customer database with accurate information.
  • Any Graduate Fresher.
  • 12th pass with at least 6 months of experience in BPO (customer service).
  • Both side cab service if address is covered in our transport boundary
  • Age Limit 40 Yrs old max.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Pune

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Keyskills:   Communication Skills International Voice Process Fluent English Voice Process Email Process

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₹ -5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...