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CXONE- Engineer/Developer @ Tech Mahindra

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 CXONE- Engineer/Developer

Job Description

Job Description:

4 years of experience with CXone (NICE inContact) experience

  • 4+ or more years of CXone Studio scripting
  • CRM integration experience
  • IVR and ACD development experience
  • Experience mentoring other and helping with onboarding
  • Design and development of products, features, unit testing, code reviews and resolving bugs discovered in QA process.
  • Experience working both test and development/production environments
  • Additional cloud telephony experience, for example, Genesys Cloud, Five9, Talkdesk, Amazon Connect, Twilio, or 8X8 telephony platform experience is a plus
  • Ability to work independently
  • Certifications such as Core and Core+ Certified / NICE Certified Implementation Engineer (NCIE) and the ACD Administrator Certification preferred
  • Bachelors degree in Computer Science, IT, or engineering preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Back End Developer
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   NICE Incontact IVR CXONE NICE CXone CXone Migration Migration Cxone implementation

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₹ 15-30 Lacs P.A

Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...