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Urgent Hiring For Email process @ Tech Mahindra

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 Urgent Hiring For Email process

Job Description

Designation: Associate Customer Support


Process: Cibil (NonVoice- Email process)


Shift Timing:

Girls: 8AM - 8PM (any 10hrs)
Boys: 8 AM-11PM (Any 10hrs)


Qualification: Graduate / Postgraduate


Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry


Skills Required:

  • Strong verbal and written communication skills in English and Hindi
  • Good typing speed with accuracy
  • Strong interpersonal and customer handling skills
  • Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

  • Resolve banking-related issues and queries over email
  • Manage customer emails with a focus on exceptional service and timely query resolution
  • Actively respond to customer needs, concerns, and feedback appropriately
  • Accurately document customer interactions and update records in the system

Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

37 months: 3,59,000 (27,000 in-hand)


Drop resume on HR Priyanka Gurav
Email: pr***********v@Te*********a.com


Whatsapp: 8689948***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Email Process BPO Blended Process Customer Service Non Voice Process KPO Customer Handling banking

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₹ 2-3 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...