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Tech Mahindra is Hiring For International Chat Process

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 Tech Mahindra is Hiring For International Chat Process

Job Description

Tech Mahindra is hiring for International Chat Process!!


Job Responsibilities:


  • Provide real-time support to international customers via live chat.
  • Address customer queries, complaints, and feedback with professionalism.
  • Ensure timely and accurate responses to customer inquiries.
  • Collaborate with internal departments to resolve customer issues.
  • Meet performance metrics such as response time, resolution rate, and customer satisfaction.

Key Skills Required:


  • Excellent written communication skills in English.
  • Strong customer service orientation.
  • Ability to multitask and handle multiple chat conversations simultaneously.
  • Familiarity with CRM tools and chat platforms.
  • Problem-solving and analytical thinking.

Eligibility Criteria:


  • Must have Experience in BPO Based Company.
  • Undergraduate can apply
  • Minimum 1 Year of experienced candidates can Apply.
  • Comfortable with night shifts and rotational week-offs.
  • Good typing speed and accuracy.

Perks & Benefits:


  • 5 Days working & 2 rotational week off
  • Both Side Cabs
  • Lucrative Incentives
  • Loyalty Bonus Salary: Max up to 4.33 LPA
  • Job Type: Permanent
  • Location: NSEZ Sector 81 ( Work From Office )

For more queries:

Contact: 8383846***

Mail To: An***********a@Te*********a.com


Regards,

Anuradha Gupta( HR Team )

Reference code

Anuradha Gupta


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   Chat Support International Chat Process Web Chat International BPO Chat Process Customer Service Typing Speed International Non Voice Chat Non Voice Bpo Non Voice

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₹ .5-4.5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...