Service Desk Engineer - Ahmedabad - CMS IT @ CMS It Services

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Service Desk Engineer - Ahmedabad - CMS IT

CMS It Services
2 - 4 years
Ahmedabad
6 years ago
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Job Description

Roles and Responsibility:

First level techical support over phone-Specific hardware knoweldge for problem isolation and remore resolution,Windows /Linux OS Knowledge ,

Understanding of OS Drivers/Patches/Tools & download from OEM web site,Basics of Mail Messaging (client and server side ), MS Office application, Chatting software,Skype etc knowledge,Assign tickets to respective vendors, follow up and get it closed

SLA performance improvement with more remote resolution

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Teaching, Education, Training, Counselling,
Role Category: University Level
Role: University Level
Employement Type: Full time

Education

Under Graduation: B.Sc in Computers
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Cms It Services
Location(s): Ahmedabad

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Keyskills: Computer science Linux Service desk Business studies Pharmacy Botany Hotel management Healthcare Physical education MS Office

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...

Service Desk Engineer - Ahmedabad - CMS IT @ CMS It Services

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