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International Technical Support | Blended | WFO @ Tech Mahindra

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 International Technical Support | Blended | WFO

Job Description


Job description-

Hiring for - Service Desk (Technical Support || International Blended)

Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory.

Qualifications :

  • Experience with Min 6months-5 yrs of exp into technical support for international voice and Email are preferred
  • Should have Excellent Communication Skills with Good Technical Knowledge.
  • Only Immediate joiners are preferred.
  • Work from Office/ Rotational Shift off/ Both side Transportation Provided.

Contact Details ( Whatsapp only do not call)

HR Kunika - 7982044***

HR Parmeet - 8130840***

HR Sanskar - 7827333***

If Interested Please drop your cv on the mentioned number.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   Technical Support L1 Support Ticketing Tools Technical Helpdesk International email Service Desk L2 Technical Support Technical Voice Process International Voice Troubleshooting Ip Address Active Directory

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₹ 2.5-6 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...