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CCAI @ Tech Mahindra

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 CCAI

Job Description

CCAI- Dialogflow CX, Datastore handlers, Playbooks ( LLM Prompting )
Strong knowledge on Intent, Entity, Fallback Management and Context

Management in Dialogflow CX
Dialogflow CX development experience
GenAI Skills (Playbooks, Generators, Datastores) is an advantage.
Programming language like Python, Node.js. Basic concepts of CI/CD pipelines.
Experience in NLU and Use Case QA using GCP Platform 2. Basic technical and design understanding of CCAI implementation using dialogFlow and Playbooks, DFCX, Virtual Agent Design and Development

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Data Platform Engineer
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   CCAI- Dialogflow CX DFCX Datastore handlers Virtual Agent Design and Development

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...