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Hiring for Service desk, technical Support @ Izee Manpower

Home > Customer Service (International)

 Hiring for Service desk, technical Support

Job Description

    Hi,

     Job Description

    • Knowledge of Mail server settings IMAP , POP and SMTP
    • Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC
    • Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
    • Experience in working on Active Directory
    • Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
    • Experience if SSON (Single Sign On)
    • Experience of API  (Application-Programming Interface)
    • Intermediate knowledge of Prevention of Spam, Phishing and Malware
    • Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
    • Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
    • Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
    • Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
    • Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
    • Basic networking knowledge.

     

    Contact : Veera-hidden_mobile

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Hiring for Service desk, technical Support

Contact Details:

Company: Izee Manpower
Location(s): Pune

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Keyskills:   support helpdesk it it service desk technical helpdesk service desk

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₹ 1 to 6 Yr

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Izee Manpower

Izee Manpower is a leading professional organization servicing a host of fortune 500 clients across verticals and training expertise in soft skills communication and personality development.