Customer Service - Voice - English & Hindi @ Personal Network

Job Description

 

Exciting Opportunity with a Leading MNC Customer Service - English & Hindi   (Voice Process)

 

• Role          :    CUSTOMER SUPPORT - English & Hindi
• Domestic    :    Voice Process
• Shift          :    Day Shifts Only    (No Night Shifts)
• Qual           :    GRADUATES / BE / UNDER GRADUATES

 

Start Your Career Journey with a Renowned MNC!

A Top multinational company is currently expanding its Domestic Voice Support team and is on the lookout for enthusiastic Customer Support Associates. If youre passionate about helping people and have strong communication skills, This is a great opportunity to build a rewarding Career in Customer Service.

 

Role & Responsibilities:

• Handle inbound and outbound calls from domestic customers
• Address and resolve customer issues, complaints, and inquiries efficiently
• Deliver accurate information regarding products and services
• Ensure a professional and friendly tone during all customer interactions
• Maintain up-to-date records of customer conversations and service details
• Strive to meet key performance metrics like call quality, resolution rate, and CSAT

 

Ideal Candidate Profile:

• Experience: 6 months to 4 years in BPO/Customer Service/Voice-based roles
• Strong verbal communication skills in English & Hindi 
• Comfortable working in rotational day shifts (no night shifts involved)
• Basic computer literacy and typing skills
• Energetic, adaptable, and eager to learn and grow in a professional environment

 

For Immediate Consideration, Contact : 

• Tina @   96hidden_mobile4
•  Raj  @   98hidden_mobile6
• Anu  @   98hidden_mobile2

 

We look forward to helping you grow with us.
Warm Regards,

 

Team Personal Network

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Keyskills:   domestic bpo voice support inbound calls outbound calling voice process domestic voice process