Business Analyst PHM
- Eclinicalworks
- 1 - 4 years
- Bengaluru
- 4 months ago
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Job Description
261Position Overview:
The Population Health Management Consultant will function as the Project Manager / Clinical workflow & product expert from eClinicalWorks for a customer to help them improve the quality of patient care, maximize their utilization of the eClinicalWorks EHR system and meet the necessary guidelines for various quality improvement / incentive programs (PCMH, HEDIS, DE, HCC, Care Planning, Behavioral Health, CCM, TCM, CPO and RPM).
Job Functions/Responsibilities
- Thorough understanding of the eClinicalWorks EHR system along with all the clinical add-on modules available.
- Thorough understanding on the best practice clinical workflows and process for the most common health conditions treated by primary care providers and specialists.
- Familiarity with most common treatment options for different types of health conditions and diseases including chronic and preventative care disease management.
- Detailed research and understanding of the different clinical incentive programs and quality improvement programs, based on the latest guidelines for each program.
- Be up to date on updates in the US Healthcare.
- Thorough understanding of the reporting needs for the programs and the functioning of the reports in eClinicalWorks.
- Manage the implementation cycle for projects assigned (from project kick-off until go live).
- Create documentation for the customer summarizing project findings and suggestions for avoiding gaps in care / workflow.
- Assist customer with recommended data capture methodologies to minimize gaps.
- Assist customer with creating / developing point of care alerts, workflows and processes to eliminate gaps in care and/or redundancies in care.
- Create or develop future targets for customer to meet utilization goals and incentive program requirements.
- Work with a counterpart to refine reports / documentation and communicate recommendations to customer.
- Assist with data submission or upload to external registries wherever needed.
- Generate monthly reports to track project / report statuses.
- Meet targets with the respective deadlines as assigned
Experience/Education Requirements
- Experience working in a clinical / medical background is a plus.
- Familiarity with an Electronic Health Record or Patient Management system.
- Bachelors degree in Medicine or Pharmacology is preferred.
- Proficiency in using Microsoft Office (Word, Excel and Power point).
- Excellent analytical and documentation skills.
- Excellent communication skills
- Ability to learn and effectively use new software / application while on the job.
- Ability to quickly learn new information about programs / services and incorporate it effectively.
- Pro-active in follow-up and communication to external customers and internal teams.
- Strong work ethics and discipline.
- Ability to balance multiple priorities and meet targets.
- Ability to handle difficult situations.
- Should be a good listener and an effective communicator.
- Should be a team player.
Other Skills/Abilities
- Thorough understanding of the eClinicalWorks application.
- Familiarity with the health care system in the US.
- Familiarity with the concept of incentive programs in the US health care system.
- Familiarity with one or two incentive programs currently offered for health care settings.
- Self-motivated and able to work with minimal supervision.
- Ability to look for additional opportunities for leads while working with assigned targets.
- Willing to work in US shift.
Interested candidates can share their resume or contact me on
eMail ID : ka*********i@ec***********s.com
Ph Number : 9108495***
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: EclinicalworksLocation(s): Bengaluru
Keyskills: US Health care International Voice Process
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