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Oracle EBS SCM Technical Specialist @ Litmus7 Systems

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 Oracle EBS SCM Technical Specialist

Job Description

Experience : 6 plus years

Role Overview:We are looking for an experienced Oracle EBS SCM Technical Specialist to provide L2/L3 technical support, integration troubleshooting, and enhancements within the Supply Chain Management (SCM) track of Oracle E-Business Suite (EBS) 12.2.3. The role involves close collaboration with functional teams, middleware, and external systems to ensure stability, performance, and continuity of business-critical processes.

Key Responsibilities:

  • Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc)
  • Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies
  • Work closely with functional consultants to develop and deploy technical fixes
  • Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems
  • Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL
  • Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed
  • Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle
  • Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner
  • Assist during high-volume periods with issue triage and response
  • Coordinate with offshore/onshore teams to ensure smooth global handoff and escalation handling

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Litmus7 Systems
Location(s): Kochi

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Keyskills:   oracle oracle e-business suite sql technical support ebs order management rice components warehouse management bi oracle apps technical root cause analysis plsql amazon ec2 servicenow troubleshooting scm wms aws xml publisher reports

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Litmus7 Systems

Litmus7 is a technology company with a 100% focus on retail. We build, transform, enhance, and support platforms that enable the retailers' digital commerce business. With one of a kind micro-vertical practices in grocery, general merchandise, fashion, beauty, and pet products, the biggest different...