Job Title: Order Management & Quality Analyst
Location: Mysore
Experience: 2 to 5 Years
Employment Type: Full-Time
Salary : 4.5 LPA
Notice Period : Immediate Joiner
Strong understanding of order and contract elements (Sales Order, Purchase Order, Quotes, Contracts, Renewals, Client Nurturing).
Awareness of business impact of downstream errors.
Relevant industry experience with ERP systems (similar ERP preferred).
Knowledge of contract terms and their effect on issue resolution.
Experience in voice support and/or quality audits.
(Optional) Knowledge of Lean / Yellow Belt concepts.
Process assigned transaction volumes accurately within set timelines.
Perform Quality Audits to identify errors, measure accuracy, and ensure closure.
Conduct Root Cause Analysis (RCA) and assign responsibility.
Define follow-up actions and ensure timely execution.
Communicate process updates, improvements, and gaps with cross-functional teams.
Suggest and implement continuous process improvements.
Maintain effective written & oral communication with internal customers.
Bachelors degree in Business, Commerce, or related field.
2 to 5 years of relevant experience in Order Management / Quality Audit / ERP-based processes.
Strong communication & analytical skills.
Ability to work with cross-functional teams in a fast-paced environment.
Interested candidates can share their CV at:
For more details, contact: 82hidden_mobile0

Keyskills: order management process improvement rca analysis purchase order quality management six sigma contract management sales order root
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