Account Manager
- Covalensedigital
- 2 - 4 years
- Bengaluru
- 4 months ago
- Email to a friend
- Report this job
Job Description
Job Title : Account Manager IT/ITES services.Job Type : Bangalore.Experience 4+ Years.
Job Description - We are seeking a dynamic and experienced Account Manager for IT/ITES services . This role combines client relationship management and account management ,The ideal candidate will also contribute to proposal development and client presentations, playing a key role in business growth and strategic planning.
Key Responsibilities
Account Management :
- Act as the primary liaison between the client and internal teams.
- Identify and pursue new business opportunities within existing client accounts, focusing on IT services and consulting.
- Drive account growth through proactive opportunity identification and solution alignment
- Understand client goals and Covalense solutions/Services to meet business needs.
- Drive account growth through strategic planning, upselling, and cross-selling.
- Ensure high levels of client satisfaction and retention.
- Stay updated on market trends, competitive dynamics, and emerging technologies to refine and improve account strategies. Use customer insights to drive proactive sales activities and adjustments in strategy.
- Identify and pursue new business opportunities within existing client accounts, focusing on IT services and consulting.
- Lead contract negotiations, ensuring favourable terms for both the client and the organization.
- Customer satisfaction & health measured by SLA performance, NPS/CSAT scores and % customer retention
Proposal & Presentation Support
- Collaborate with pre-sales and solution teams to develop compelling services proposals and bid responses.
- Create and deliver impactful client presentations
- Translate technical solutions into business value propositions.
- Support business development efforts with strategic insights and storytelling.
Required Qualifications
- Bachelors degree in computer science, Information Technology, or related field /MBA .
- 4+ years of experience in Account management in IT/ITES services or GCCs
- Excellent communication, presentation, and stakeholder management skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: CovalensedigitalLocation(s): Bengaluru
Keyskills: Account Manager Key Accounts Account Management Business Development ITES IT Services
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in